Call of Duty: Black Ops 6 crashes with an error? Black screen? Low FPS? — Problem Solutions
Encountering crashes, a black screen, or low FPS in Call of Duty: Black Ops 6? These issues can seriously ruin the gaming experience in the popular first-person shooter, known for its thrilling missions and multiplayer battles. In this guide, we have compiled effective solutions to address the most common technical issues.
Call of Duty: Black Ops 6 Guides
- Full Walkthrough of Call of Duty: Black Ops 6 at 100%
- Best Weapon Builds in Call Of Duty: Black Ops 6
- Best Weapons in Call of Duty: Black Ops 6 (Tier List)
- Double XP Tokens in Call of Duty: Black Ops 6 — How to Get
- All safes in Call of Duty: Black Ops 6 — how to find and open them
- How to Save Progress in Zombie Mode in Call of Duty: Black Ops 6
- All puzzles in the Rook house in Call of Duty: Black Ops 6 — how to solve them
- What Upgrades (Perks) to Prioritize in Call of Duty: Black Ops 6
- The Piano Puzzle in Call of Duty: Black Ops 6 — How to Solve
- Call of Duty: Black Ops 6 crashes with an error? Black screen? Low FPS? — Problem Solutions
- How to Level Up Quickly in Call of Duty: Black Ops 6
- How to equip and use the Knife in Call of Duty: Black Ops 6
- Explanation of Endings in Call of Duty: Black Ops 6
Black Screen When Launching Black Ops 6
A black screen in Call of Duty: Black Ops 6 can seriously spoil the gaming experience, especially when you are just about to start playing. Unfortunately, this issue arose during the beta testing phase, and despite hopes, it was not fully resolved by the official release. In this section, we have compiled effective tips to help you deal with this problem.
Update Graphics Drivers
The first step in solving the black screen issue is to check your PC's drivers. Often, the cause of this malfunction is outdated or corrupted graphics drivers. Make sure you have the latest versions of drivers for your graphics processor, whether it's NVIDIA or AMD. To do this, visit the official website of your graphics processor manufacturer, download and install the latest driver versions. After installation, restart your computer and try launching the game again.
Verify Integrity of Game Files
If you are playing on a PC and encountering a black screen, it may be due to corrupted game files. In such cases, use the file integrity verification feature in Steam or Battle.net. This process will help detect and replace missing or corrupted files, which may resolve the issue. Here's how to do it:
Steam:
- Go to the library.
- Right-click on Call of Duty: Black Ops 6.
- Select Properties.
- Go to the Local Files tab.
- Click Verify Integrity of Game Files.
Battle.net:
- Go to the game library.
- Click on Call of Duty: Black Ops 6.
- Select Options.
- Click Scan and Repair.
Disable Game Overlays
Some game overlays, such as Discord, NVIDIA GeForce Experience, and Steam, can cause black screens and interfere with the normal operation of the game. Try temporarily disabling these overlays to see if the problem disappears. It is especially important to note that the Steam overlay can also cause issues with accessing the game:
- Go to your Steam library;
- Right-click on Call of Duty: Black Ops 6;
- Select Properties and make sure the Enable the Steam Overlay while in-game checkbox is unchecked.
Additional Methods
The Reddit community has suggested several effective methods for solving the black screen issue in Black Ops 6. One of the simplest and quickest methods is to simply restart the game, which often helps without additional effort. Another popular solution is switching from windowed mode to fullscreen using the Alt+Enter key combination, which helps the game correctly adjust display settings. If the black screen still appears, try pressing Alt+Tab to switch between active windows — this can restore the game's visual effects. These simple yet effective methods have already helped many gamers worldwide.
FPS Drops and Other Performance Issues
Many gamers have noticed that the game does not always run as smoothly as expected. This section contains effective methods to help resolve this issue.
Low FPS in Black Ops 6
If you are experiencing stuttering and FPS drops, try the following steps:
- Lower graphics settings — even if your device should handle high settings, try different combinations of FSR and DLSS, or disable them completely.
- Let the shaders load — before starting the game, enter the shooting range mode and wait for a while.
- Disable all overlays and third-party programs running in the background.
If you experience crashes during the game or encounter errors such as DirectX, follow these basic steps:
- Verify game files — this will help identify and replace corrupted files.
- Update DirectX — in the final versions of Windows OS, the DirectX redistributable component is downloaded automatically, but there are cases when the component is installed incorrectly or with errors. It is recommended to visit the official Microsoft website, download and install the latest version of the API manually.
Basic Crash and Freeze Fixes
In this section, we have compiled simple and effective solutions to eliminate crashes and freezes in Call of Duty: Black Ops 6.
Update Graphics Drivers
Outdated or corrupted drivers are often the cause of game crashes. Make sure your graphics processor drivers are updated.
Delete Cache Files
Sometimes accumulated cache or temporary files can cause the game to run unstably. Deleting these files can help eliminate corrupted data causing crashes in Black Ops 6. For PC users: go to the game directory and delete all cached or temporary files (usually located in the AppData folder for Windows). For console players, restarting the system or clearing the cache through the settings may be helpful.
Delete cache files at the following path:
- \Call Of Duty Modern Warfare III\Call of Duty\Content\mp24\main
- Also delete the file Call Of Duty Modern Warfare III\Call of Duty\Content\mp24\mp24-cod.exe
- And three files named s.1.0.cod24 in the folder Documents\Call of Duty\players
Verify Integrity of Game Files
Corrupted game files can cause crashes. To resolve this issue, verify the integrity of the game files through the platform you are using:
- Steam: go to the library, right-click on Black Ops 6, select Properties, then Local Files, and click Verify Integrity of Game Files;
- Battle.net: go to the game page, select Options, and click Scan and Repair.
Disable Overclocking
While overclocking can improve performance, it can also cause system instability if done incorrectly. If your system is overclocked, try disabling overclocking and reverting to factory settings. This can stabilize hardware performance and prevent crashes.
Lower Graphics Settings
Running the game on high settings can cause frequent crashes if your system cannot handle the load. Try lowering graphics settings such as texture quality and shadow detail. You can also reduce the resolution or enable V-Sync for more balanced performance and stability. In the display settings, change the display mode from Fullscreen to Borderless Windowed.
Remove Key Remapping Programs
If you are using key remapping programs like ReWASD, it is recommended to remove them. Some players have reported that crashes stopped after uninstalling such programs.
Wait for Shader Compilation to Complete
If the game crashes on startup, make sure the shader compilation process is complete before attempting to start gameplay.
Disable Game Overlays
Many applications offer game overlays with useful features such as streaming, chat, system monitoring, and additional interface elements. Despite their convenience, they can sometimes interfere with game performance or even cause crashes. If you are experiencing crashes in Call of Duty: Black Ops 6, try disabling these overlays. Here are some common overlays to disable:
- Steam Overlay
- Discord Overlay
- NVIDIA GeForce Experience Overlay
- AMD Radeon Overlay
Steam Overlay
If you are playing Call of Duty: Black Ops 6 through Steam, the Steam Overlay can provide features such as chat and web browsing, but it can sometimes conflict with the game. To disable it:
- Open your Steam library.
- Right-click on Black Ops 6 and select Properties.
- In the General tab, uncheck the box Enable the Steam Overlay while in-game.
Discord Overlay
The Discord Overlay allows you to chat, see notifications, and join voice channels while playing, but it can sometimes cause performance issues or crashes. To disable it:
- Open Discord and go to user settings.
- Select the Game Overlay menu item.
- Disable the option Enable in-game overlay.
Nvidia Overlay (GeForce Experience)
The Nvidia overlay offers features such as screen recording and system monitoring, but it can also cause issues with some games. To disable it:
- Open GeForce Experience.
- Go to Settings (gear icon) and find the In-Game Overlay option.
- Disable the overlay.
AMD Radeon Overlay
Similar to the Nvidia overlay, the AMD Radeon Overlay provides performance metrics and recording options but can affect game stability. To disable it:
- Open the Radeon Software.
- Go to the Settings menu and select the General tab.
- Find the In-Game Overlay option and disable it.
All Error Codes in Black Ops 6 and Their Fixes
If the game does not start, it may be due to various factors: incompatibility, missing files, or outdated software. Below we have listed all the error codes currently encountered in Black Ops and effective methods to fix them.
Crashes at Game Launch
Here are some steps to help resolve this issue:
- Check System Requirements: Ensure that your system meets the minimum and recommended specifications for the game.
- Update DirectX and .NET Framework: Download the latest versions of DirectX and .NET Framework, as they are necessary for the proper functioning of many games.
- Disable Overlays: Disable all game overlays (such as Discord, GeForce Experience, or Xbox Game Bar) that may interfere with the game launch.
- Verify Game Files: Use the Verify Integrity of Game Files option in the launcher to identify and fix any missing or corrupted files.
- Disable Third-Party Software: If the game continues to crash, try disabling third-party software such as antivirus, VPN, or background applications to rule out possible conflicts.
- Reinstall the Game: If nothing helps, uninstall and reinstall the game to ensure there are no corrupted or missing files.
Error Code BLZBNTBGS00000BC6
This error indicates issues on Blizzard's server side, preventing players from connecting to the game or online services. Here's what you can do:
- Check Server Status: Visit Blizzard's official website or their social media channels to check for any server issues or maintenance.
- Wait and Retry: Since this is a server-side issue, the best solution is often to wait for Blizzard to resolve the problem. Periodically try reconnecting.
Error Code BLZBNTBGS000003F8
This error is usually related to the user's network connection. Here are a few steps to troubleshoot the issue:
- Router Restart: Restart your router to resolve many network connection issues.
- Check Network Settings: Ensure that the necessary ports for Blizzard services are open on your router.
- Disable Firewall/VPN: Temporarily disable firewalls or VPNs that might be blocking the connection to Blizzard servers to see if this resolves the issue.
- Direct Connection: If possible, use a wired connection as it can be more reliable than wireless.
Error 262146
This error is often related to issues connecting to Battle.net services, preventing access to the game's online features.
How to Fix:
- Restart Battle.net Client: Sometimes, simply restarting the client can resolve connection issues.
- Clear DNS Cache: Open the Command Prompt and type the command ipconfig /flushdns to clear the DNS resolver cache.
- Update Network Drivers: Outdated network drivers can cause connection problems. Update them to the latest version.
- Check for Software Conflicts: Ensure there are no conflicts with other software (such as other launchers or antivirus programs) that might interfere with Battle.net.
Error 887A0005
This error is often caused by corrupted game files, outdated graphics drivers, or hardware overheating, which can lead to crashes or even a blue screen of death.
How to Fix:
- Update Graphics Drivers: Go to the website of your GPU manufacturer (NVIDIA, AMD, or Intel) and download the latest driver versions.
- Verify Game Files: On platforms like Steam or Battle.net, right-click on the game, go to Properties, and select Verify Integrity of Game Files to restore corrupted files.
- Check for Overheating: Use a temperature monitoring tool to check the CPU and GPU temperatures during gameplay. Clean the fans and ensure proper airflow.
- Lower Graphics Settings: Reducing the graphics settings in the game can also help if your hardware is overheating.
Error 0xc000007b
This error indicates a conflict between 32-bit and 64-bit resources, often caused by corrupted game files, incorrect installation, or outdated Visual C++ packages.
How to Fix:
- Reinstall Visual C++ Redistributables: Uninstall all versions of Visual C++ Redistributables from your system, then download and reinstall the latest 32-bit and 64-bit versions from the official Microsoft website.
- Check for Corrupted Files: Use the Verify Integrity of Game Files option in the game launcher (such as Steam or Battle.net) to restore corrupted files.
- Reinstall the Game: If the above steps don't help, uninstall and reinstall the game to ensure all necessary files are installed correctly.
Error Code 0xc0000005
This error signals an access violation, often related to corrupted game files, outdated drivers, or conflicts with antivirus software. It can prevent the game from starting or cause crashes during gameplay.
How to Fix:
- Update Drivers: Ensure that your graphics and system drivers (such as chipset drivers) are updated. Visit the hardware manufacturer's website to download the latest driver versions.
- Disable Antivirus: Temporarily disable your antivirus software or add the game to the exceptions list. Some antivirus programs might mistakenly block certain game files.
- Run Memory Diagnostics: If the error persists, use the Windows Memory Diagnostic tool to check your RAM for issues that might cause access violations.
- Reinstall the Game: If verifying the files doesn't help, uninstall and reinstall the game to eliminate potential corruptions.
Error Code 3107840166 / 3642188769
These errors lead to unpredictable crashes, often without specifying a particular cause. They are usually related to corrupted game files, outdated drivers, or software conflicts.
How to Fix:
- Update Drivers: Ensure that your graphics and system drivers are updated. Download them from the hardware manufacturer's website.
- Verify Game Files: Use the Verify Integrity of Game Files option in the launcher (such as Steam, Battle.net) to fix corrupted files.
- Perform a Clean Boot: Disable all non-Microsoft services and startup programs to check if third-party software is causing the issue.
- Reinstall the Game: If crashes persist, uninstall and reinstall the game to rule out corrupted installations or conflicts.
Server Connection Error
This error often occurs due to server maintenance, high traffic, or network connection issues, affecting player access.
How to Fix:
- Monitor Announcements: Game developers usually announce technical work or server issues on their official websites or social media.
- Alternative Connection Methods: Try connecting through a different network, such as a mobile hotspot, to determine if the issue is related to your local network.
- Optimal Connection Time: Try connecting during off-peak hours when the servers are less busy.
How to Fix Memory Error
The memory error in Call of Duty: Black Ops 6 does not have a definitive solution. If you encounter this issue, try restarting the game or re-entering the multiplayer mode. This might help you get back into the match since the error is random and not persistent.
The cause of this error is currently unknown. It occurs rarely, mostly during match loading or when unable to respawn. When the error occurs, you will see the game's main menu and a memory error message with a long string of numbers.
Other guides
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- Full Walkthrough of Call of Duty: Black Ops 6 at 100%
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- The Piano Puzzle in Call of Duty: Black Ops 6 — How to Solve
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