DLGAMER is an official digital store for PC and console games based in France. The platform focuses on legality, security, and better prices by working without... Read more
Store review
DLGAMER is an official digital store for PC and console games based in France. The platform focuses on legality, security, and better prices by working without intermediaries. In this review, we will look at DLGAMER across the main criteria: interface, catalog, prices and sales, features, purchase process, support, security, customer reviews, and additional options.
Interface and Usability
The DLGAMER website has a strict, businesslike style with a dark theme. The interface does not feel especially modern or minimalist. It is more functional and resembles websites from the early 2010s.
The homepage features the store’s most popular deals, upcoming releases, links to the game catalog by genre, theme, franchise, and publisher, as well as a list of current discounts.
Navigation is handled through the horizontal menu at the top, where games are sorted by platform: PC, PlayStation, Xbox, and Nintendo. There are also tabs for Pre-Orders, Latest Releases, Subscriptions, Deals, and News. In the top-right corner, you can find buttons for social media, language and currency selection, the cart, customer support chat, and account login.
The catalog has a filtering system: users can select a platform, genre, rating, franchise, game type, and price range.
Game pages list available activation regions, the platform, visual materials, description, and system requirements.
The site has some content-related issues: text may appear in other languages, some materials fail to load, and certain tabs lead to missing products. The English version of DLGAMER with pounds sterling as the selected currency includes console tabs that are absent from the English version with dollars, although the products themselves are available for purchase in both versions.
Catalog
DLGAMER’s catalog is focused on licensed PC games, including keys for Steam, Epic Games Store, Ubisoft Connect, and other platforms. Console games are present to a much smaller extent. The store works with major publishers such as Ubisoft, Bandai Namco, Deep Silver, and Focus Home Interactive, so their titles make up a large part of the catalog.
The store offers the following product categories:
- PC games. You can find both new releases, such as Rue Valley, and classic titles from partner publishers. However, the list of new releases is fairly limited: it mostly consists of major launches or indie projects. One of the main publishers in the catalog is PlayStation, and its selection of PC games is fairly broad.
- Console games. The selection mostly consists of Xbox games, with a few Nintendo titles. PlayStation games are not available.
- Top-up cards. This section is weak: top-up card tabs exist on the website, but in practice only Xbox Game Pass can be purchased.
- Pre-orders. Users can pre-order some upcoming major releases from partner publishers, such as Resident Evil Requiem.
The main limitation of the catalog is its dependence on publisher partnerships. Many popular games, including titles from some major publishers, may be absent, although the list of partners is gradually expanding.
Another significant drawback is that many major titles are region-locked, so buyers need to check activation availability carefully before purchasing.
Prices and Discounts
Since DLGAMER claims to have direct contracts with publishers, its prices are often lower than on Steam or the Epic Games Store, especially for new releases and pre-orders. Most pre-orders are offered with a discount of around 10%. The store regularly takes part in major gaming sales, such as Steam Summer Sale and Black Friday, while adding its own discounts on top.
Publisher-themed promotions are also common. For example, the store may run sales on titles from PlayStation Studios, with discounts on some projects reaching 20-60%. However, prices for older or less popular games may be almost the same as similar offers from competitors. Overall, DLGAMER’s value depends heavily on the current sale. You need to watch discounts and publisher promotions to get the best possible price. For example, Crusader Kings 3 can be bought here with a 70% discount, which is significantly better than on Steam.
Unique Features
DLGAMER does not stand out much from its competitors. The store’s main features are its publisher partnerships and good pre-order deals.
The store is an official partner of game publishers. When buying here, you receive a key directly from the publisher, which guarantees that it works, is legitimate, and is not at risk of being revoked. The buyer receives a key, not an account, which is an important advantage compared with grey-market platforms. In some cases, additional discounts from publishers are also available.
Another strong point of DLGAMER is its pre-order system. Users often receive bonuses, and most upcoming releases are offered with a discount of around 10%, making pre-orders especially attractive.
Purchase Process
The purchase process on DLGAMER is standard and easy to understand:
- You choose a game and add it to the cart.
- You go to the cart, check the order, and click Checkout.
- You enter your email address.
- You choose a payment method and complete the transaction.
- The activation key is sent to the specified email address and also appears on the order page in your account.
The following payment methods are available in the store:
- Foreign bank cards, including Visa and MasterCard.
- PayPal.
- Skrill (United Kingdom).
- Paysafecard.
- Sofort (EU).
- GiroPay (Germany).
- iDeal (Denmark).
- Belfius (Belgium).
- ING (Netherlands).
- Payshop (Portugal).
- Bancontact (Belgium).
- CBC KBC (Belgium).
- Bleue (France).
Cryptocurrency is not supported. The store only works with payment systems from different countries.
Support and Service
DLGAMER support works through the ticket system in the Help Center section of the website, as well as by email at [email protected]. The average response time ranges from a few hours to one day. Support agents help with payment issues, missing keys, and other technical problems.
The refund policy is standard for digital goods: a refund is only possible if the key has not yet been revealed and has not been activated. Once the key has been activated, a refund is no longer possible.
There is also a feedback button on the homepage. If a problem occurs, store employees will contact you after receiving the request.
Security
Security is one of DLGAMER’s strongest sides. The store is an official reseller, has partner status with many publishers, and uses a secure SSL connection. The risk of receiving an illegal, grey-market, or revoked key is close to zero. Payments are processed through trusted payment services, and data is securely encrypted. Users can adjust cookies as they prefer, while the policy for collecting and processing personal data remains transparent and easy to understand.
User Reviews
Reviews of DLGAMER are generally positive. The store’s average rating on independent platforms usually ranges from 4.0 to 4.3 out of 5. On services such as Trustpilot, buyers list official keys directly from publishers and competitive prices for new releases among the main advantages.
The drawbacks mentioned by users include a website that is not especially convenient or modern, a relatively limited catalog compared with giants such as Steam, and occasional slow responses from customer support.
Additional Features
The store does not offer many additional features. The main ones are an affiliate program, a news section, and a recommendation system.
The affiliate program lets website owners and streamers earn money by promoting games from the DLGAMER catalog through special referral links. Registration is simple and free.
The website also has a separate tab with gaming industry news and upcoming announcements, but images there may fail to load, and updates are extremely rare. One of the latest posts is a Gotham Knights review. Still, the email newsletter with store and industry news, which users can subscribe to on the homepage, works reliably, so the basic feature remains useful.
The store also has a recommendation system: based on your purchases, DLGAMER suggests other games that may interest you.
Final Score
DLGAMER is a reliable and secure store for buyers who value legality above all and want to save on new releases from specific publishers. However, the platform has noticeable issues in other areas: the catalog is relatively small, there is very little beyond PC games, navigation is not especially convenient, payment options are limited, and there are almost no unique advantages over competitors.
Interface and Usability — 2/5
The DLGAMER website is not very polished: many tabs lead to empty pages, some elements fail to load, and certain catalog sections are not translated.
Catalog — 3/5
The catalog focuses on games from partner publishers. The PC selection is average, while the console selection is extremely limited. Many major releases are not available.
Prices and Discounts — 4/5
DLGAMER offers good discounts on products from specific publishers, as well as attractive pre-order terms. However, the discounts are highly situational, so the best deals are only available in specific cases, usually if you are interested in a particular publisher or project.
Unique Features — 3/5
The store has almost no unique features beyond its official partner status with certain publishers and good pre-order deals. For some buyers, these are meaningful advantages, but they are not enough to fully offset the platform’s weaknesses.
Purchase Process — 4/5
The purchase process is standard and clear. The choice of payment methods is broad, but it is mostly focused on European countries and limited to standard payment systems. There are no cryptocurrencies or other universal methods.
Support and Service — 4/5
There are several ways to contact support, but replies often arrive with a delay.
Security — 5/5
DLGAMER is a fully legal store with official keys from publishers, SSL encryption, and trusted payment services that provide secure transactions.
User Reviews — 4/5
Users praise DLGAMER for official PC keys and publisher discounts, but criticize its limited catalog, outdated website design, weak functionality, and slow support.
Additional Features — 3/5
The store offers basic extra features: an affiliate program, an update subscription, an inactive news feed, and a recommendation system.
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- PayPal
- SEPA
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