Discord User Data at Risk After Hacker Attack

Discord has reported a breach involving one of its third-party support providers, affecting a limited number of users who contacted Customer Support or Trust & Safety. There was no direct access to the platform itself or to messages outside support interactions.

The issue is primarily linked to the user age verification system recently introduced following the UK’s Online Safety Act. According to the company, hackers may have accessed names, Discord usernames, email addresses, partial payment information, IP addresses, the last four digits of credit cards, messages with support agents, and a few documents (passport, driver’s license). Full card details, passwords, and normal in-game chat remained secure.

Discord has revoked the provider’s access, is investigating the incident with cybersecurity experts, and is cooperating with law enforcement. Affected users are being notified via email from [email protected]. The company warns that there will be no calls or messages through other channels and advises users to remain alert for suspicious emails. Discord also promises to strengthen security measures to prevent future incidents.

Interestingly, age verification may soon appear in GTA Online, as dataminers have discovered code strings related to the verification system. Meanwhile, Discord launched its own internal currency earlier this summer.