Helldivers 2 crashes on startup? Black screen? Unable to connect? Failed to create a lobby? — Troubleshooting

Issues with black screens, crashes on startup, difficulties in creating lobbies or connecting in Helldivers 2 cause a lot of inconvenience for players. In this guide, we provide effective ways to resolve the most common technical problems gamers encounter. From a detailed analysis of the causes of black screens to specific actions to prevent game crashes and methods for successfully creating or joining a lobby.

Having trouble connecting to Helldivers 2 or experiencing a black screen on startup? Many players report that Helldivers 2 is not functioning properly, experiencing difficulties with both server connection and joining lobbies. Such issues can seriously affect the gameplay and enjoyment of the game. Below, we have presented all the main solutions for the most common issues.

System requirements represent a set of hardware and software specifications needed for the game to run correctly on a PC. They include information about the required type of processor, amount of RAM, type and power of the graphics processor, available disk space, as well as the required version of the operating system and support for certain technologies.

If Helldivers 2 frequently crashes on startup or during gameplay, it can be caused by various factors related to both the game itself and your platform's specifics. Here are some general recommendations that can help resolve the issue on both PS5 and PC:

For PC users, there are additional steps that can help resolve the issue:

One possible cause of the game's instability is the use of specific graphics card models. In particular, owners of AMD Radeon 7000 series graphics cards often encounter crash issues. In response to gamers' complaints, AMD released the Adrenalin Edition 24.2.1 installation package, designed to optimize Helldivers 2 on these graphics cards. It offers solutions aimed at improving game stability and performance.

If installing the Adrenalin Edition 24.2.1 update package did not help, follow these steps:

To minimize the likelihood of conflicts with Windows security mechanisms, it is recommended to run Helldivers 2 as an administrator. You can do this by right-clicking on the game's executable file and selecting Run as administrator. This action can significantly improve game stability and resolve issues, especially relevant for users with AMD Radeon 7000 series graphics cards.

To ensure optimal performance and compatibility of your graphics card with the latest games and software, it is important to regularly update the drivers. This will not only improve overall performance but also fix known bugs.

Download drivers from the official manufacturer's website

Visit the website of your graphics card manufacturer. In the support section, find your card model and download the latest driver version for your operating system.

Update drivers through Device Manager

Open Device Manager, go to the Display adapters section, right-click on your graphics card and select Update driver. Then follow the instructions of the update wizard.

Use special applications

Programs such as NVIDIA GeForce Experience, AMD Radeon Software, or Intel Driver & Support Assistant automatically check for updates and offer a convenient way to download and install the latest drivers.

The appearance of a black screen error in Helldivers 2 can be triggered by various factors, from simple system requirements mismatches to software conflicts. For some players, this manifests as an instant black screen after launch, while others encounter game crashes to the desktop during the loading process.

In case of issues with graphical settings in Helldivers 2, one solution may be to reset user settings to default. To do this, navigate to C:/Users/USERNAME/AppData/Roaming/Arrowhead/Helldivers2 and delete the user_settings.config file. After this, on the next game launch, all graphical settings will automatically reset to default values, which may help resolve the technical issues encountered.

For owners of AMD Radeon 7000 series graphics processors, there may be issues related to black screens and crashes when launching Helldivers 2. The development team is already investigating this error. It is assumed that until the corresponding fix is released, the gameplay may remain unstable or the game may not launch at all. Additional tips for fixing the error are described in the previous section.

Developers have reported that owners of NVIDIA graphics processors may also encounter black screens and crashes, especially when the image scaling feature is enabled. In case of such issues, it is recommended to go to the NVIDIA control panel and ensure that the image scaling feature is turned off.

If you are encountering a connection error in Helldivers 2, there are both short-term and long-term methods to resolve this issue that can help restore access to the game.

These tips will help minimize the impact of connection issues and ensure a more stable gaming experience in Helldivers 2.

After the recent update in Helldivers 2, players on PC and PS5 have started encountering a new Reached login limit error. At the moment, the only known workaround is to wait for five minutes before attempting to log in again. This is because the primary cause of the error lies in server overload or technical glitches. Unfortunately, we can only wait for an effective solution from the developers.

Helldivers 2 is facing a number of technical challenges, including frequent crashes, an unoptimized matchmaking system, and stability issues. In the latest update, the developers reported fixing three of the most common issues: crashes related to particle rendering and errors in the ragdoll system. However, due to server problems, players may continue to face difficulties when trying to connect to the server, especially concerning the limit on the number of simultaneous logins.

It is expected that the developers will find a long-term solution to the problem, especially considering that the weekends, when gaming activity peaks, are just around the corner.

At the moment, there is no definitive solution to this problem, but you can try the following steps:

Many players have encountered the issue where Helldivers 2 unexpectedly freezes on the loading screen. This problem manifests in various forms: from the ship cutscene that appears when first entering the game to the moment of mission launch.

The game developers have not ignored this issue. On February 22, a patch version 1.000.11 was released aimed at resolving this problem, preventing the continuation of the game after the unfreeze moment or during the introductory ship cutscene, as specified in the update description on the Discord channel. At the moment, there are no reports of the error occurring.

In Helldivers 2, an issue has been identified where players, after successfully completing missions, do not receive standard rewards, including medals, experience, and others. The rewards simply do not appear in profiles after returning to the ship. Despite the system reporting the successful receipt of rewards, they do not actually show up in the inventory.

The game developers are already aware of the bug and are working on fixing it. The simplest solution in this situation is patience. Once the server issues are resolved, all the rewards that were earned will automatically appear in the player's account.