S.T.A.L.K.E.R. 2: Heart of Chornobyl Crashing, Shipping Errors, and Quest Issues — Troubleshooting Guide
S.T.A.L.K.E.R. 2: Heart of Chornobyl did not launch in the most commendable technical state. At the time of release, players encountered critical errors in story missions that hindered game progression. Even after several major updates, users may experience various issues, including crashes to the desktop and other difficulties. In this guide, we have compiled all common problems and offered effective ways to solve them.
System Requirements
Before purchasing the game, we strongly recommend that you familiarize yourself with the minimum and recommended system requirements. You can also ensure that your PC meets the recommended requirements for a more comfortable gaming experience.
Minimum
- Operating System: Windows 10, Windows 11 64-bit
- Processor: Intel Core i7-7700K / AMD Ryzen 5 1600X or better
- RAM: 16 GB RAM
- HDD/SSD: 80 GB
- Graphics Card: Nvidia GeForce GTX 1060 6GB / AMD Radeon RX 580 8GB / Intel Arc A750
- DirectX Version: 12
- Free Space: 160 GB
Recommended
- Operating System: Windows 10, Windows 11 64-bit
- Processor: Intel Core i7-11700 / AMD Ryzen 7 5800X or better
- RAM: 32 GB RAM
- HDD/SSD: 80 GB
- Graphics Card: Nvidia GeForce RTX 3070 Ti / Nvidia GeForce RTX 4070 / AMD Radeon RX 6800 XT
- DirectX Version: 12
- Free Space: 160 GB
S.T.A.L.K.E.R. 2 Crashes Without Error
As we noted earlier, even if your system meets the minimum and recommended requirements, S.T.A.L.K.E.R. 2 may unexpectedly produce errors and crash to the desktop. This issue has not spared even owners of the most powerful computers. The game may close at random moments or during various actions. In most cases, this is not related to the system configuration but to the technical state of the game itself.
We have investigated this issue and compiled an effective list of steps to follow sequentially. In conclusion, we described non-obvious actions that have helped many players get rid of constant crashes.
Update Graphics Card Driver
Of course, not all problems can be solved by updating graphics card drivers, but an outdated driver version is the cause of errors, crashes, or low frame rates during gameplay in the overwhelming majority of cases. To avoid this, it is recommended to visit the manufacturer's website of your graphics adapter (NVIDIA, AMD, or Intel) before launching the game, find the necessary one for your configuration and install it. In addition, we strongly recommend using a clean installation.
Update BIOS
BIOS (Basic Input/Output System) is software that is activated when the computer starts and is responsible for launching hardware components. Follow these steps to update the BIOS:
- First, you need to determine the current version of the BIOS. This can be done by entering the BIOS during system boot (usually by pressing the Del, F2, or other keys, depending on the brand) or using the Windows System Information utility (type msinfo32 in the search bar).
- Visit the official website of your motherboard manufacturer (e.g., ASUS, MSI, Gigabyte, etc.) and find the support section.
- In the BIOS updates section, find and download the latest version for your motherboard model. Make sure you download the version suitable specifically for your model.
- Manufacturers usually provide detailed instructions for updating the BIOS. This may include using a special utility to update the BIOS from Windows or creating a bootable USB drive. Carefully follow the instructions to avoid damaging the system.
- After successfully updating the BIOS, restart the computer and check if the crashing issue in the game is resolved.
Disable Hardware Overclocking
Overclocking components such as the processor, graphics card, or RAM can significantly improve performance in games and applications. However, it can often lead to system errors or program malfunctions. To rule out overclocking as the cause of problems, it is worth temporarily disabling it and checking how the game functions in standard mode.
Update DirectX
Sometimes the absence or corruption of DirectX components can cause various errors and crashes, including unexpected desktop crashes. It is recommended to visit the official Microsoft website to download and install the necessary components.
Update Microsoft Visual C++
Microsoft Visual C++ Redistributable is one of those utilities without which most games will not run on your PC. We recommend downloading and installing all versions of this product. Download link.
Check Windows Updates
Often, the problem may arise due to missing operating system update files. To do this:
- Press the Win+X key combination, select Settings;
- Go to the Update and Security menu (Windows Update Center) and click on the Check for updates button;
- Wait for the updates to download and install, then restart the PC.
Switch DirectX Version
S.T.A.L.K.E.R. 2 initially launches in DirectX 12 mode, but depending on your hardware, you may try changing the launch settings to an earlier version of DirectX. To do this, open Steam, find the game in your library, and go to its properties. In the launch options, enter -dx11. Then check if the error has disappeared.
Reduce Graphics Settings
If the previous recommendations did not yield results, it's worth considering this step. Start by setting all the game's graphics settings to their minimum values, then gradually increase them individually. Monitor whether the error reoccurs when changing each parameter.
Use a Different Scaling Mode
The issue may be caused by using DLSS technology. Try switching to a different scaling method, such as DLAA or TSR (Temporal Super Resolution) combined with Frame Generator. However, it should be noted that DLAA may also cause crashes for some users, so the second option is considered more relevant.
Install a Game Optimization Mod
Additionally, for further optimization, it is recommended to install a mod available at this link. Although this mod is not perfect, it can significantly help in resolving performance and stability issues in the game.
Load the Latest Manual Save
Some gamers have noticed that when loading an autosave, the issues you may have encountered often reoccur. To avoid this, it is recommended to create and load only manual saves.
Shader Compilation Error
Currently, shader compilation is encountered by S.T.A.L.K.E.R. 2 gamers at every launch, but even at this stage, errors can occur, including desktop crashes. This is a rather important point that we do not recommend skipping on the first launch, but later you can use this method to disable compilation.
Here is a list of methods that can fix the shader compilation error:
- Update the GPU drivers.
- Clear the shader cache. To do this, type Disk Cleanup in the Windows search bar, go to the main drive, and delete the Directx Shader Cache.
- Delete temporary files. Navigate to C:\Users\username\AppData\Local\Stalker2\Saved. Back up the files and delete the contents of the folder Steam\steamapps\shadercache\1643320.
- Run the game as an administrator. Navigate to \Program Files (x86)\Steam\steamapps\common\STALKER 2 Heart of Chornobyl. Right-click on Stalker2.exe and select Run as administrator.
- Verify the integrity of the game files in Steam.
- For AMD GPUs, try clearing shader caches through AMD Adrenaline.
- The last method is updating the BIOS. This can solve the problem, but it may ruin the entire system if something goes wrong.
S.T.A.L.K.E.R. 2 Crashes with Stalker2-Win64-Shipping.exe Error
In the overwhelming majority of cases, this problem occurs for S.T.A.L.K.E.R. 2 owners on the Steam platform. It means that upon launch, the game cannot find the executable file Stalker2-Win64-Shipping.exe. But how to fix the error?
If you attempt to run a file integrity check for the game, you will notice that the launcher will download the missing data. However, after the next launch, you might encounter the error again. This is due to the antivirus being enabled, which recognizes the Stalker2-Win64-Shipping.exe file as a potential threat and deletes it immediately after downloading.
Before running the file integrity check, we recommend temporarily disabling the antivirus and then adding the Stalker2-Win64-Shipping.exe file to the exceptions list.
Bugs and Errors in Gameplay. Unable to Complete Quest
Recently, most of the critical errors present at the release of S.T.A.L.K.E.R. 2 have been fixed thanks to major patches. Although the game still features local anomalies such as disappearing items, missing artifacts, NPCs passing through textures, and other amusing glitches, they generally do not have a significant negative impact on the gameplay.
The advice may seem simple, but manual saves help bypass the vast majority of bugs in the game. We don't fully understand how this works, but when loading an autosave, the error most often repeats. However, if you make a manual save and load it, you are very likely to avoid troubles and find the necessary item.
Additionally, gamers can also use console commands for UE5, allowing you to complete a quest with an error in a matter of seconds.
How to Fix the Bug in the On the Edge Quest
Although some time ago the game developers released a major patch fixing many errors and bugs in the game, including the issue with the On the Edge quest, some gamers may still encounter it. If you are among them, be sure to check out this guide. It describes in detail the actions that will help bypass the problem and continue the storyline.
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If you encounter a critical error and cannot continue the storyline quests for any reason, write about it in the comments below. We will try to investigate the problem and update the guide.
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